Having a way to track requests can help organisations to ensure that responses are well managed and issued within the statutory deadlines. Given developing guidance around FOI requests and how to check for hidden data, it is good practice to undertake a review of past FOI responses. Members of the public can submit FOI requests for information held by your organisation. For example, when someone sends many similar requests to the organisation within a short space of time. The only exceptions to this are requests the organisation considers to be deliberate attempts to disrupt its work or waste its time.

Start your FOI request

You may also reference our table which contains information about commonly requested records. Don’t forget to include a detailed description of the records requested and any other relevant information, such as dates, addresses and/ or file numbers. It does not reflect all records available from a ministry or other public sector institutions.

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This guidance provides information about how requests can be made, responded to, and times when information may be withheld. Before making a request, check previous responses in our FOI Disclosure Log or via the publication scheme, which sets out information that the council routinely publishes. Complex requests typically seek a high volume of material or require additional steps to process such as the need to search for records in multiple locations. Simple requests are typically more targeted and seek fewer pages of records. The time it takes to respond to a Madjoker request will vary depending on the complexity of the request and any backlog of requests already pending at the agency.
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Organisations you can ask for information

If the requester has submitted their request via a 3rd-party website such as What do they know? See the ICO guidance on disclosing information to the public securely for further information. Refusal notices should be written in plain English, avoiding jargon and abbreviations where possible, so that they can be understood by the requester. Before disclosing any information, you should consider whether information which is already publicly available could be linked to the information you are about to disclose, and whether this would cause the information to fall under an exemption.

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Acknowledging receipt of the request

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Completing identity verification early can help avoid delays when requesting payouts. Players can join live tables hosted by professional dealers, enjoy high-quality video streams, and choose from different betting limits. The live casino section is one of MadJoker’s strongest features. While this level of licensing is common in the industry, player protection standards may differ from those found in highly regulated markets.

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If you don’t know which institution holds your records, consult the table below. Before making a request, you may want to consult Ontario’s Open Data Catalogue. Anyone can make a request for information — there are no restrictions. You have the right to request information from certain government institutions including ministries in Ontario.

• While this level of licensing is common in the industry, player protection standards may differ from those found in highly regulated markets.
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• Once satisfied you have a valid request that doesn’t contain malware, you should acknowledge receipt of the request to the requester via their stated contact method.
• If you have responded to a previous request for the same information, you can re-use that response if it remains relevant and accurate and signpost the requester to it if it has been published.
• Before making a request, first look to see if the information you are interested in is already publicly available.
• Response times aim for under 60 seconds in chat and under 2 hours via email during peak windows.

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